Retail Customer Experience Associate

Dollar Tree, Inc.; South San Francisco (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. seeks a Customer Service Associate to provide an exceptional shopping experience. You will assist customers with questions, handle sales at the register, and help keep the store stocked and clean while maintaining safety and a friendly environment.

The role emphasizes reliable performance, strong communication, and the ability to lift 30–50 lbs, with part-time hours and opportunities to grow within the team.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environments highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service experience

Following instructions

Communication skills

Strong problem-solving

Organization skills

Relationship management

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a Customer Service Associate to provide an exceptional shopping experience. You will assist customers with questions, handle sales at the register, and help keep the store stocked and clean while maintaining safety and a friendly environment.

The role emphasizes reliable performance, strong communication, and the ability to lift 30–50 lbs, with part-time hours and opportunities to grow within the team.