Retail Customer Experience Associate

Dollar General; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Vacation

Job summary

Dollar General is seeking a Team Member in Texas to provide exceptional customer service, stock and merchandize displays, and operate the register with accuracy. You will help maintain a clean, safe store and assist customers at self-checkout across multiple lanes.

The role requires basic math, product knowledge, planogram compliance and a strong work ethic in a fast-paced environment. Benefits and growth opportunities are available.

Qualifications

• High school diploma or equivalent preferred.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• Rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Effective communication

Cash handling

Stock replenishment

Planogram compliance

Basic math

Education

High school diploma or equivalent

Tools

Cash register system

Scanner

Pricing tools

Job description

Dollar General is seeking a Team Member in Texas to provide exceptional customer service, stock and merchandize displays, and operate the register with accuracy. You will help maintain a clean, safe store and assist customers at self-checkout across multiple lanes.

The role requires basic math, product knowledge, planogram compliance and a strong work ethic in a fast-paced environment. Benefits and growth opportunities are available.