Retail Customer Experience Associate

Dollar Tree Stores INC; Prestonsburg (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health insurance

Job summary

Dollar Tree Stores INC in Prestonsburg, KY is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, process transactions at the register, maintain stock levels, and keep the store clean and safe.

Ideal candidates have prior retail or customer-service experience and strong communication and organizational skills. This role emphasizes teamwork, reliability, and a friendly, professional demeanor.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and read operating documents.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and communication skills required.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Help unload trucks and replenish stock.
• Maintain clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Prestonsburg, KY is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, process transactions at the register, maintain stock levels, and keep the store clean and safe.

Ideal candidates have prior retail or customer-service experience and strong communication and organizational skills. This role emphasizes teamwork, reliability, and a friendly, professional demeanor.