Retail Customer Experience Associate

Dormont Manufacturing Co; Oskaloosa (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Oskaloosa, IA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, stock shelves, and maintain store cleanliness.

The role requires a high school diploma or equivalent and prior retail or customer service experience is preferred. You must lift 30–50 lbs and stand for long periods; strong communication and problem-solving skills are essential. Part-time schedule.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness including bathrooms, floors, trash, and neatness of all areas.
• Perform other duties as assigned.

Skills

High school diploma

Customer service experience

Follow instructions

Lifting capacity 30-50 lbs

Customer service/relationships

Organizational/communication

Problem solving/decision making

Education

High school diploma or equivalent

Job description

Dollar Tree in Oskaloosa, IA is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, stock shelves, and maintain store cleanliness.

The role requires a high school diploma or equivalent and prior retail or customer service experience is preferred. You must lift 30–50 lbs and stand for long periods; strong communication and problem-solving skills are essential. Part-time schedule.