Retail Customer Experience Associate

The TJX Companies, Inc.; Orlando (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls in Orlando is seeking a customer-focused team member to deliver a high-quality shopping experience. You will engage with customers, process transactions, maintain a clean store, and support merchandising and loss-prevention efforts.

Starting pay ranges from USD 15.00 to 15.50 per hour with flexible scheduling. Benefits include associate discounts, a 401(k) plan, and opportunities to grow within TJX family stores.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience.
• Ring purchases/returns and count change back to customer per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain cleanliness.
• Support shrink reduction goals and safety practices.
• Adhere to labor laws and store policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

Marshalls in Orlando is seeking a customer-focused team member to deliver a high-quality shopping experience. You will engage with customers, process transactions, maintain a clean store, and support merchandising and loss-prevention efforts.

Starting pay ranges from USD 15.00 to 15.50 per hour with flexible scheduling. Benefits include associate discounts, a 401(k) plan, and opportunities to grow within TJX family stores.