Retail Customer Experience Associate

Dollar Tree Stores INC; North Brunswick Township (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience at our New Jersey store. You will assist customers, handle transactions at the register, and help maintain a clean, stocked environment.

Ideal candidates will have prior retail or service experience, strong communication skills, and the ability to perform physical tasks such as lifting 30–50 lbs. A friendly, professional demeanor is essential.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Physical strength

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience at our New Jersey store. You will assist customers, handle transactions at the register, and help maintain a clean, stocked environment.

Ideal candidates will have prior retail or service experience, strong communication skills, and the ability to perform physical tasks such as lifting 30–50 lbs. A friendly, professional demeanor is essential.