Retail Customer Experience Associate

Family Dollar; Manchester (NH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading discount retail chain is looking for a Customer Service Associate in Manchester, NH. This role involves assisting customers, managing sales transactions, and ensuring the store is well-stocked and clean. Candidates should have a high school diploma or equivalent and prior customer service experience, plus strong communication and organizational skills. The position offers a part-time schedule with various perks including medical benefits and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions.
• Responsible for maintaining the cleanliness throughout the store.

Job description

A leading discount retail chain is looking for a Customer Service Associate in Manchester, NH. This role involves assisting customers, managing sales transactions, and ensuring the store is well-stocked and clean. Candidates should have a high school diploma or equivalent and prior customer service experience, plus strong communication and organizational skills. The position offers a part-time schedule with various perks including medical benefits and educational assistance.