Retail Customer Experience Associate I

Family Dollar; City of Rochester (NY); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail discount chain in Rochester is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive environment. Ideal candidates should possess a high school diploma or equivalent and prior customer service experience. The role requires strong organizational, problem-solving skills, and the ability to lift up to 50 lbs. Competitive pay starting from $16/hr plus perks like employee assistance programs and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar fields is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet physical demands of the job.
• Excellent customer service and relationship management skills are required.
• Strong organizational, communication, and problem-solving skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A retail discount chain in Rochester is seeking a Customer Service Associate to deliver a great shopping experience. Responsibilities include assisting customers, managing sales transactions, maintaining store cleanliness, and ensuring a positive environment. Ideal candidates should possess a high school diploma or equivalent and prior customer service experience. The role requires strong organizational, problem-solving skills, and the ability to lift up to 50 lbs. Competitive pay starting from $16/hr plus perks like employee assistance programs and retirement plans.