Retail Customer Experience Associate

The TJX Companies, Inc.; Lexington (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

The TJX Companies, Inc. is seeking a team member for our Lexington, VA store. You will engage with customers to provide a positive shopping experience, maintain an organized sales floor, and support daily store operations.

You will be expected to multi-task, communicate effectively, and work a flexible schedule to meet business needs. This role involves standing for extended periods and lifting merchandise as required.

Qualifications

• Proven customer service ability and a welcoming demeanor.
• Willing to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean store environment.
• Ring customer purchases/returns and handle cash accurately.
• Promote credit and loyalty programs and follow merchandising standards.
• Prepare and replenish merchandise on the sales floor and assist in store recovery.
• Support shrink reduction goals and safety practices.

Skills

Customer service

Flexible scheduling

Communication skills

Multi-tasking

Adaptability

Physical strength

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is seeking a team member for our Lexington, VA store. You will engage with customers to provide a positive shopping experience, maintain an organized sales floor, and support daily store operations.

You will be expected to multi-task, communicate effectively, and work a flexible schedule to meet business needs. This role involves standing for extended periods and lifting merchandise as required.