Retail Customer Experience Associate

Walmart; Jefferson City (MO); Remote; USD 27,552 - 41,328; Full time

Job summary

Walmart in Jefferson City, USA is hiring a General Merchandise Associate to help customers find products across departments such as apparel, toys, and home goods. You will deliver friendly service and share product knowledge to meet everyday needs and special occasions.

The role emphasizes teamwork with supervisors and colleagues to keep aisles tidy, process online orders, and support promotions. A Bachelor's degree is requested as part of the educational requirements.

Qualifications

• Bachelor’s degree required or equivalent.
• Retail experience is preferred but not always required.
• Strong customer service and product knowledge essential.

Responsibilities

• Walk up to five miles each shift while fulfilling online customer orders.
• Review customer orders, locate and select items on the sales floor.
• Ensure customer orders are filled accurately.
• Greet customers with a smile, high‑quality attitude, and gratitude.
• Deliver customer orders promptly and tactfully across a range of weather conditions.
• Collaborate with supervisors and teammates to organize aisles, maintain cleanliness, and support inventory initiatives.
• Assist with customer queries and participate in in‑store promotions as needed.

Skills

Customer service

Product knowledge

Education

Bachelor’s Degree

Job description

Walmart in Jefferson City, USA is hiring a General Merchandise Associate to help customers find products across departments such as apparel, toys, and home goods. You will deliver friendly service and share product knowledge to meet everyday needs and special occasions.

The role emphasizes teamwork with supervisors and colleagues to keep aisles tidy, process online orders, and support promotions. A Bachelor's degree is requested as part of the educational requirements.