Retail Customer Experience Associate

The TJX Companies, Inc.; Greensburg (Westmoreland County); On-site; USD 1,825,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/Dental/Vision insurance

Paid holidays/vacation/sick

Job summary

The TJ Maxx store in Greensburg, PA is seeking a team member to deliver a premier customer experience and uphold store standards. You will work to ring sales accurately, promote rewards programs, and keep the sales floor clean and organized while supporting a positive store culture.

Training may occur across departments as needed. Starting pay is posted as $13.25 to $13.75 per hour, with benefits and opportunities to grow within TJX.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Communication

Organization

Multi-tasking

Retail experience

Job description

The TJ Maxx store in Greensburg, PA is seeking a team member to deliver a premier customer experience and uphold store standards. You will work to ring sales accurately, promote rewards programs, and keep the sales floor clean and organized while supporting a positive store culture.

Training may occur across departments as needed. Starting pay is posted as $13.25 to $13.75 per hour, with benefits and opportunities to grow within TJX.