Retail Customer Experience Associate

The TJX Companies, Inc.; Edinburg (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

EAP

Smoking cessation

Bereavement

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Edinburg, TX to deliver a highly satisfying customer experience across store operations. You will engage with customers, maintain a clean store environment, and support operational standards while promoting credit and loyalty programs.

The role may involve cross-training in multiple areas to meet business needs. Applicants should have strong customer service and communication skills, with the ability to work a flexible schedule and multi-task

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced environment.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Edinburg, TX to deliver a highly satisfying customer experience across store operations. You will engage with customers, maintain a clean store environment, and support operational standards while promoting credit and loyalty programs.

The role may involve cross-training in multiple areas to meet business needs. Applicants should have strong customer service and communication skills, with the ability to work a flexible schedule and multi-task