Retail Customer Experience Associate

Dollar Tree; East Palestine (OH); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree is hiring a part-time Customer Service Associate in East Palestine, OH. The role supports a great shopping experience with customer assistance, cashier duties, stocking, and merchandise handling.

The position requires strong customer service, communication, and physical stamina to lift up to 50 lbs and perform store duties. Training and growth opportunities are available in a dynamic retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service experience

Following instructions

Organizational skills

Communication skills

Problem solving

Formation

High school diploma or equivalent

Description du poste

Dollar Tree is hiring a part-time Customer Service Associate in East Palestine, OH. The role supports a great shopping experience with customer assistance, cashier duties, stocking, and merchandise handling.

The position requires strong customer service, communication, and physical stamina to lift up to 50 lbs and perform store duties. Training and growth opportunities are available in a dynamic retail environment.