Retail & Customer Experience Associate

Strive Global Events; Cincinnati (OH); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Growth opportunities

Professional development

Career development

Supportive team environment

Performance recognition

Job summary

Skillbridge Academy in Cincinnati is seeking enthusiastic Retail Staff to support daily operations and customer interactions. You will assist with product inquiries, maintain an organized environment, and collaborate with teammates to hit daily and weekly goals.

The role emphasizes communication, customer service, and a foundation in business operations, with opportunities for growth as the organization expands. A strong team spirit and reliability are essential for success.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Reliable, organized and able to manage responsibilities effectively.
• Comfortable working in a collaborative, team-oriented environment.
• Ability to learn new processes, products and systems.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Help customers with product, service, and general inquiries.
• Provide clear and accurate information while identifying customer needs.
• Support sales and customer service activities.
• Maintain a clean, organized, and professional environment.
• Assist with product organization, displays, and inventory-related tasks.
• Process customer transactions accurately when required.
• Collaborate with team members to achieve daily and weekly goals.
• Resolve basic customer concerns in a professional and solution-oriented manner.
• Participate in training and professional development opportunities.
• Represent Skillbridge Academy's standards and values during every customer interaction.

Skills

Verbal communication

Interpersonal skills

Customer-focused

Team collaboration

Attention to detail

Adaptability

Job description

Skillbridge Academy in Cincinnati is seeking enthusiastic Retail Staff to support daily operations and customer interactions. You will assist with product inquiries, maintain an organized environment, and collaborate with teammates to hit daily and weekly goals.

The role emphasizes communication, customer service, and a foundation in business operations, with opportunities for growth as the organization expands. A strong team spirit and reliability are essential for success.