Retail Customer Experience Associate

Dollar Tree Stores; Charleston (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Charleston, SC is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, process transactions at the register, and help unload trucks and stock replenishment to meet productivity standards.

You will maintain a clean and safe store environment, handle merchandise with care, and interact professionally with customers and teammates.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Retail experience

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Charleston, SC is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, process transactions at the register, and help unload trucks and stock replenishment to meet productivity standards.

You will maintain a clean and safe store environment, handle merchandise with care, and interact professionally with customers and teammates.