Retail Customer Experience Associate

The TJX Companies, Inc.; Aberdeen (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision insurance

HSA

Job summary

TJ Maxx in Aberdeen, NC is hiring for a customer-focused role. You will deliver an outstanding customer experience, ring purchases, promote loyalty programs, and keep the store clean and organized.

The position may cross-train in multiple areas to support business needs and maintain a positive store culture. Benefits include associate discounts, a 401(k) plan with company contributions, and access to medical/dental/vision, life insurance, and paid holidays.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Model and deliver strong customer service to customers.
• Accurately ring purchases and returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prep products for the floor.
• Assist in store recovery and sanitation throughout the day.
• Support safety protocols and loss prevention measures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Attention to detail

Job description

TJ Maxx in Aberdeen, NC is hiring for a customer-focused role. You will deliver an outstanding customer experience, ring purchases, promote loyalty programs, and keep the store clean and organized.

The position may cross-train in multiple areas to support business needs and maintain a positive store culture. Benefits include associate discounts, a 401(k) plan with company contributions, and access to medical/dental/vision, life insurance, and paid holidays.