Retail Customer Care Specialist

Dollar Tree, Inc.; West Palm Beach (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in West Palm Beach, FL is seeking a Customer Service Associate to help customers, operate the cash register, and keep shelves stocked. You will engage with shoppers, answer questions, and process transactions with accuracy.

The role emphasizes friendly interactions, store cleanliness, safety, and teamwork. Part-time hours with an opportunity to gain retail experience and grow within a national discount retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Sales assistance

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree in West Palm Beach, FL is seeking a Customer Service Associate to help customers, operate the cash register, and keep shelves stocked. You will engage with shoppers, answer questions, and process transactions with accuracy.

The role emphasizes friendly interactions, store cleanliness, safety, and teamwork. Part-time hours with an opportunity to gain retail experience and grow within a national discount retailer.