Retail Customer Care Specialist

Family Dollar; Port Richey (FL); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is hiring a Customer Service Associate to help deliver a positive shopping experience at our Port Richey, FL location. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

The role requires strong customer service, good communication, and the ability to lift 30–50 lbs as needed. Part-time hours are available with a friendly team environment and opportunities for growth.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Problem solving

Education

High school diploma

Job description

Family Dollar is hiring a Customer Service Associate to help deliver a positive shopping experience at our Port Richey, FL location. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

The role requires strong customer service, good communication, and the ability to lift 30–50 lbs as needed. Part-time hours are available with a friendly team environment and opportunities for growth.