Retail Customer Care Associate (Part-Time)

Family Dollar; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in Phoenix to provide a great shopping experience. You will assist customers, operate the register, keep shelves stocked, and help unload shipments while maintaining a clean, safe store environment.

The role emphasizes friendly interactions, adherence to procedures, and teamwork with store leaders. Part-time position based at the Phoenix store location.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.

Skills

Customer service experience

Follow instructions

Lifting 30-50 lbs

Customer relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate in Phoenix to provide a great shopping experience. You will assist customers, operate the register, keep shelves stocked, and help unload shipments while maintaining a clean, safe store environment.

The role emphasizes friendly interactions, adherence to procedures, and teamwork with store leaders. Part-time position based at the Phoenix store location.