Retail Customer Care Associate - Part Time

Dollar Tree, Inc.; Oakland (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team in Oakland, Maryland. You will assist customers, handle transactions, restock, and maintain store cleanliness while delivering friendly service.

The role emphasizes strong customer relations, organizational skills, and physical stamina to lift items and perform daily store duties. This is a part-time, on-site position with opportunities to grow with the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and presentation.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team in Oakland, Maryland. You will assist customers, handle transactions, restock, and maintain store cleanliness while delivering friendly service.

The role emphasizes strong customer relations, organizational skills, and physical stamina to lift items and perform daily store duties. This is a part-time, on-site position with opportunities to grow with the company.