Retail Customer Care Associate - Growth & Benefits

Family Dollar Stores Of New Mexico LLC; Artesia (CA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Family Dollar Stores Of New Mexico LLC seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help maintain store security, cleanliness, and stock levels.

The role emphasizes friendly interactions, teamwork, and dependable performance in a part-time environment at our Artesia location. Training and growth opportunities are available as part of our store’s daily operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Decision-making

Follow instructions

Physical stamina

Education

High School Diploma

Job description

Family Dollar Stores Of New Mexico LLC seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help maintain store security, cleanliness, and stock levels.

The role emphasizes friendly interactions, teamwork, and dependable performance in a part-time environment at our Artesia location. Training and growth opportunities are available as part of our store’s daily operations.