Retail Customer Advocate I

Dollar Tree Stores; North Providence (RI); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is looking for a Customer Service Associate in North Providence, Rhode Island. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness to ensure a positive shopping experience.

The ideal candidate should have experience in customer service, strong communication skills, and be able to lift merchandise. Benefits include health insurance, an Employee Assistance Program, and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and respectful environment while maintaining professional interactions.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is looking for a Customer Service Associate in North Providence, Rhode Island. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness to ensure a positive shopping experience.

The ideal candidate should have experience in customer service, strong communication skills, and be able to lift merchandise. Benefits include health insurance, an Employee Assistance Program, and retirement plans.