Retail Cosmetics Sales Counter Manager - MAC, Fairlane Town Center - Full Time

Macy's; Dearborn (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Retail Cosmetics Sales Counter Manager to lead a dynamic team at a vibrant location. This role offers the opportunity to inspire and develop Beauty Advisors while engaging with customers to elevate their beauty experiences. You will be responsible for driving sales, analyzing performance metrics, and ensuring a top-notch customer experience. Join a company that values innovation and community, where your contributions can make a significant impact in the beauty industry. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Qualifications

• Proven ability to lead a team and drive performance.
• Strong communication skills for effective team collaboration.

Responsibilities

• Manage cosmetics line and coach Beauty Advisors.
• Engage with customers to enhance their beauty experience.

Skills

Leadership

Subject Matter Expertise

Analytical Skills

Communication

Interpersonal Skills

Creativity and Strategic Thinking

Detail Orientation

Collaboration

Education

High School Diploma

3-5 years of relevant work experience

Job description

Retail Cosmetics Sales Counter Manager - MAC, Fairlane Town Center - Full Time

Join to apply for the Retail Cosmetics Sales Counter Manager - MAC, Fairlane Town Center - Full Time role at Macy's

Retail Cosmetics Sales Counter Manager - MAC, Fairlane Town Center - Full Time

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Join to apply for the Retail Cosmetics Sales Counter Manager - MAC, Fairlane Town Center - Full Time role at Macy's

This range is provided by Macy's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $25.50/hr

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
  
  

Access the full menu of benefits offerings here.

What You Will Do

• Inspire teamwork to reach sales goals and elevate the customer experience
• Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
• Develop and implement business driving events to achieve department goals
• Supervise proper presentation, organization, storing, and replenishment of stock
• Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
• Meet and exceed your own and the company’s sales goals
• Work well with vendors to get the best business outcomes
• Manage vendor events and promotions, including scheduling and execution
• Maintain compliance with all hygiene standards
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  
  

Skills You Will Need

Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.

Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.

Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.

Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.

Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met

Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience

Who You Are

• Able to coach and provide feedback to Beauty Advisors to exceed daily goals
• Possess a passion and a business-minded attitude to succeed in a performance-based setting
• Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment
• Enthusiasm for the beauty industry and the skills to provide outstanding customer care
• Strong organizational skills to manage multiple tasks at once while maintaining superior results
• Flexible and able to use sound judgment in ambiguous situations
• Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
• 3 to 5 years of relevant work experience
  
  

Essential Physical Requirements You Will Perform

• This position requires lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion, IT Services and IT Consulting, and Retail

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