Retail Coordinator - Lodge Golf - Full-Time

Sea Island Company; Saint Simons Island (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Full-Time Retail Associate to support retail operations on St. Simons Island. The ideal candidate will have experience in retail, strong communication skills, and the ability to adapt to a fast-paced environment while providing exceptional customer service. Responsibilities include merchandise presentation, inventory management, and ensuring compliance with company policies. Join a team that embodies the Sea Island legacy of warm, genuine hospitality.

Qualifications

• Minimum two (2) years retail experience.
• Excellent communication skills, both written and verbal.
• Must be flexible to working days, early mornings, evenings, weekends, and holidays.

Responsibilities

• Assist in merchandise presentation, restocking, and shop recovery.
• Fill and provide excellent service to all Sea Island retail web orders.
• Maintain cleanliness and organization in all work areas.

Skills

Communication skills

Customer service

Detail oriented

Ability to manage priorities

Problem solving

Education

High School Diploma or equivalent

Tools

Windows XP

Microsoft Office

Micros POS

Job description

Job Category: Administration

Requisition Number: RETAI008541

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• Full-Time

Locations

Showing 1 location

Lodge
St. Simons Island, GA 31522, USA

Description

Basic Job Function:

Maintain knowledge of all aspects of retail operations, including but not limited to; inventories, receiving, purchase order, vendor and customer service as well as the Retail Website. Understand all products and merchandise that will be represented on the sales floor in several locations. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Use of Company Vehicle: Not designated to drive a company vehicle

• Minimum two (2) years retail experience
• High School Diploma or equivalent credentials
• Excellent communication skills, both written and verbal
• Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
• Proficient with peripherals, copier, fax, telephone and calculator
• Familiarization with Micros POS (point-of-sales) system
• Ability to work simple math calculations
• Must have ability to accurately handle money, make change, process credit card transactions
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits theSea IslandFive-StarBehavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Assists in merchandise presentation, restocking, and shop recovery to maximize productivity
• Assists and understands the process of quarterly inventories
• Sorts, processes, receives, tags, and organizes all delivered merchandise for retail locations
• Fill and provide excellent service to all Sea Island, retail web orders
• All packages are to be shipped are packaged in a neat and orderly fashion and marked with correct information needed to be processed
• Maintains and organizes all merchandise as needed to maximize stock space
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using in accordance with accounting procedures
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards

Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.