Retail Contingent

tapestry

Merrimack (NH)

On-site

USD 21,000 - 27,000

Part time

7 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

Job summary

Join Kate Spade New York as a Sales Support Associate, ensuring an organized and efficient store. You will manage deliveries, maintain stock accuracy, and support daily replenishment to provide a customer-ready environment.

Your role includes monitoring sales performance and cleanliness standards, multitasking in a fast-paced setting, and exemplifying strong client service. Ideal candidates will have retail experience and excellent communication skills.

Qualifications

  • Previous retail service experience; passion for retail and the service industry.
  • Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
  • Strong English language proficiency.

Responsibilities

  • Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
  • Organize and maintain accessibility of merchandise in stockroom and selling floor.
  • Maintain cleanliness and organization standards across selling floor and stockroom.

Skills

Client service
Communication skills
Multi-tasking

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards.

Key Responsibilities
  • Manage and process inbound deliveries promptly; monitor and prioritize daily workload.

  • Organize and maintain accessibility of merchandise in stockroom and selling floor.

  • Maintain knowledge of stock levels, unit counts, and sales performance.

  • Support floor moves and ensure selling floor is consistently stocked throughout the day.

  • Execute price changes and markdowns as required.

  • Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.

  • Audit compliance and work toward achieving shrinkage goals.

Core Competencies
  • Team-oriented mindset with willingness to collaborate.

  • Strong communication and interpersonal skills.

  • Ability to multi-task, remain results-driven, and adapt to change.

Qualifications / Requirements
  • Previous retail service experience; passion for retail and the service industry.

  • Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.

  • Strong communication and an elevated sense of personal style.

  • Social media awareness and willingness to learn omni/virtual selling techniques.

  • Ability to work in a fast-paced environment,

  • Strong English language proficiency. (for EU)

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Schedule: Abilityto work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days(including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

Visit Tapestry, Inc.
Base Pay Range

$15.00-$19.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401 (K)
  • Paid Paternity and Maternity leave
  • Commuter Benefits
  • Disability insurance and Tuition assistance

Please click here for a complete list of U.S Corporate Compensation & Benefits.

Our Competencies for All Employees
Courage

Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity

Comes up with a lot of new and unique ideas

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