Retail Client & Route Manager

Canteen North America; Exton (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Plan

PTO

Life/AD&D

Disability

Retirement Plan

PTO

Holiday Pay

Wellness Programs

Discount Marketplace

FSAs

Parental Leave

Job summary

A company in food service is seeking a Retail / Client Route Manager to oversee service routes and lead a team of 8-10 route drivers in Exton, Pennsylvania. The ideal candidate will have 2-4+ years of experience in route management, strong leadership, and customer relationship skills. Responsibilities include managing daily service routes, ensuring compliance standards, and driving client retention. This full-time role offers benefits including medical, dental, and retirement plan.

Qualifications

• 2–4+ years in route management, retail, or food/bev distribution.
• Strong leadership and customer relationship skills.
• Ability to lift/push/pull up to 50 lbs.

Responsibilities

• Manage and optimize daily retail/client service routes.
• Lead & support a team of 8–10 route drivers.
• Conduct site visits and drive client retention.
• Ensure delivery, rotation, merchandising & compliance standards.
• Identify upsell opportunities and support revenue growth.
• Assist with branch grand openings.
• Improve SSS/control V-9 metrics (waste, out-of-stocks, etc.)
• Perform route driver duties when needed (deliveries, equipment service)

Skills

Route management

Leadership

Customer relationship skills

Problem-solving

Job description

Recruiter - Hiring Professionals within the Foodservice Industry - Join Us!

Canteen, a leader in food services and merchandising, is hiring a Retail / Client Route Manager to oversee service routes, lead a team of route drivers, and strengthen client relationships across your territory.

Key Responsibilities

• Manage and optimize daily retail/client service routes
• Lead & support a team of 8–10 route drivers
• Conduct site visits and drive client retention
• Ensure delivery, rotation, merchandising & compliance standards
• Identify upsell opportunities and support revenue growth
• Assist with branch grand openings
• Improve SSS/control V-9 metrics (waste, out-of-stocks, etc.)
• Perform route driver duties when needed (deliveries, equipment service)

What You Need

• 2–4+ years in route management, retail, or food/bev distribution
• Strong leadership and customer relationship skills
• Ability to review audits, solve problems, and drive improvement
• Valid driver’s license & clean driving record
• Ability to lift/push/pull up to 50 lbs

Benefits

Medical, Dental, Vision, Life/AD&D, Disability, Retirement Plan, PTO, Holiday Pay, Wellness Programs, Discount Marketplace, FSAs, Parental Leave & more.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing (Food and Beverage Services)