RETAIL CLERK

Chukchansi Gold; California, Northern (MO, KY); Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401K with employer match

Life insurance

Paid time off

Discounted meals

Job summary

Chukchansi Gold Resort & Casino is seeking a retail team member to greet guests and promote specific Retail items, ensuring steady revenue growth. The role emphasizes excellent service, product knowledge, and efficient cash handling in a fast-paced casino environment.

Responsibilities include assisting customers, maintaining a clean and stocked area, and balancing the cash register at close. Flexibility with shifts and holidays is essential, as is a friendly, guest-focused attitude.

Qualifications

• High School diploma or GED required.
• Six months to one year in retail or customer service desired.
• Effective communication skills required.
• Must be flexible with schedule to cover days, nights, weekends and holidays.
• Friendly with excellent guest service skills.

Responsibilities

• Greets customers in a courteous, friendly manner and promotes retail items to drive revenue.
• Provides excellent customer service at all times.
• Welcomes customers to the Retail area in a friendly, courteous manner.
• Familiarizes with all Retail items and inventory to assist customers.
• Operates the cash register to process payments and balance cash at end of shift.
• Keeps the work area neat, clean, and stocked.

Skills

Customer service

Cash handling

Communication

Guest service

Flexible schedule

Education

High School diploma or GED

Tools

POS system

Job description

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

SUMMARY

Responsible for greeting customers in a courteous, friendly manner, and promoting specific Retail items, thereby ensuring that consistent revenue is generated in the Retail.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interacts effectively with the public and Team Members.
• Performs excellent customer service at all time.
• Welcomes customers to the Retail in a friendly, courteous manner.
• Becomes familiar with all Retail items and inventory, and provides assistance and information to customers.
• Operates the cash register to accept payment for retail sales in the form of cash, credit, and complimentaries, making correct change as required and balancing cash register at closing or end of shift.
• Maintains a neat, clean and completely stocked work area.
• Ensures proper inventory control, by maintaining accurate records of merchandise sold and stock on hand.
• Maintains a working knowledge of facilities and special and upcoming events on property, in order to advise customers of same, whenever possible.
• Communicates important, relevant information to following shift.
• Assists the Retail Supervisor and Retail Manager in creating and setting up displays of merchandise.
• Works to achieve and maintain a maximum level of customer service and satisfaction.
• Facilitates the flow of information by attending regularly scheduled departmental meetings.
• Inspects merchandise to ensure it is correctly priced and displayed.
• Preforms vending machines drops, collecting cash from vending machine sales and balancing to vending machine revenue receipts.
• Maintains a consistent, regular attendance record.
• Performs any reasonable request made by management.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or GED required. Must have worked for a minimum of six months to one year in a retail environment or customer service industry.

SPECIAL QUALIFICATIONS

• Must possess effective communication skills.
• Must be flexible with schedule to work days, nights, swing shifts, weekends and holidays.
• Must be friendly and have excellent guest service skills.

LANGUAGE SKILLS

Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. The Team Member is regularly required to stand for eight hours and lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment. Nestled near the awe-inspiring Yosemite National Park, Chukchansi Gold Resort & Casino invites guests to experience the natural beauty of the Sierra foothills while enjoying world-class gaming, dining and entertainment. Whether guests are drawn to the latest slot machines or fast-paced table games, seeking casual or upscale dining options, or looking for luxurious accommodations and thrilling energy, Chukchansi offers the ultimate California destination for a delightful and unforgettable getaway WHERE WORK MEETS PLAY! We're seeking individuals who embody teamwork, exude positivity, thrive in social settings and enjoy brightening others' days.