Retail Cleaning & Customer Care Specialist

Stater Bros. Markets, Inc.; Hemet (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Stater Bros. Markets, Inc. in Hemet, CA is hiring a Janitor to maintain cleanliness and sanitation across the store while delivering courteous customer service.

The role focuses on floors, restrooms, checkstands, and high-touch areas, following strict safety and sanitation standards. You will report safety issues and coordinate with management to ensure stock and cleanliness meet company standards. The position requires flexibility for varied shifts, including mornings, evenings, graveyard,

Qualifications

• Must be at least 18 years of age.
• High school diploma is preferred but not required.
• Strong commitment to cleanliness, sanitation, and safety in accordance with company standards and policies.
• Basic communication skills to interact with customers, management, and team members.
• Ability to perform duties while consistently delivering excellent customer service with professionalism and courtesy in a customer-facing environment.
• Ability to stand for extended periods and lift moderate weights.
• Flexibility to work varied shifts including early mornings, evenings, graveyard, weekends, and holidays.
• Previous janitorial, custodial, or maintenance experience in a retail or supermarket setting is a plus.
• Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement

Responsibilities

• Support a clean and inviting shopping environment that aligns with store standards
• Perform floor maintenance tasks such as strip, wax, spot mop, sweep, scrub, and buffing to keep floors clean and well-maintained
• Perform scheduled floor sweeps at designated times and accurately record each completed sweep using the store’s electronic sweep system, in compliance with company procedures
• Clean and sanitize checkstands, counters, and other high-touch surfaces regularly throughout the day
• Promptly identify and clean up spills or hazards to maintain a safe environment for customers and teammates
• Clean and sanitize restrooms, including restocking restroom supplies as needed and monitor inventory levels
• Communicate supply needs to management in a timely manner to ensure appropriate stock levels are maintained and orders are placed as necessary
• Empty trash bins and dispose of waste according to store policies
• Maintain cleanliness of outside premises to include sidewalks, planters, trash cans, light, and other areas as directed
• Clean and disinfect areas involving Bloodborne Pathogens (BBP) safely and according to company procedures
• Maintain cleaning equipment and supplies, ensuring they are used safely and properly stored
• Report any maintenance or safety issues to the appropriate manager promptly
• Follow all company safety and sanitation policies during cleaning activities and other duties
• All other related duties as required and assigned

Skills

Communication

Customer service

Safety awareness

Physical stamina

Teamwork

Education

High school diploma preferred

Tools

Cleaning equipment

Job description

Stater Bros. Markets, Inc. in Hemet, CA is hiring a Janitor to maintain cleanliness and sanitation across the store while delivering courteous customer service.

The role focuses on floors, restrooms, checkstands, and high-touch areas, following strict safety and sanitation standards. You will report safety issues and coordinate with management to ensure stock and cleanliness meet company standards. The position requires flexibility for varied shifts, including mornings, evenings, graveyard,