Retail Cashier & Sales Floor Support - The Mall at Short Hills

Nordstrom; Short Hills (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Store Support employee who thrives in a dynamic retail environment. This role involves assisting customers with transactions, providing exceptional service, and maintaining a visually appealing sales area. You will stay updated on fashion trends to help customers make informed choices, while also building lasting relationships through engagement in store events and loyalty programs. If you are energetic, enjoy teamwork, and have a knack for problem-solving, this is the perfect opportunity to join a company that values its employees and offers a supportive benefits package.

Benefits

Medical/Vision Insurance

Dental Insurance

Paid Time Off

Merchandise Discount

Retirement Plan

Life Insurance

Disability Insurance

EAP Resources

Qualifications

• Ability to prioritize tasks in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist customers with sales and returns while delivering excellent service.
• Keep the department organized and ready for customers.

Skills

Customer Service

Communication Skills

Problem Solving

Organization

Flexibility

Tools

Computer Applications

Job description

Job Description

The ideal Store Support employee has a passion for fashion, is positive, energetic, and enjoys providing excellent customer service while working at the point of sale.

A day in a life …

1. Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering amazing customer service.

2. Keep the service quick, easy, and fun by listening to customer needs and sharing your love for fashion.

3. Be a great team player by keeping the department “runway ready,” including straightening up, lightly cleaning, and restocking the cash wrap area and sales floor.

4. Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary.

5. Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.

6. Be flexible to support other areas of the store, including order fulfillment and order pick-up.

You own this if you have …

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.

• Excellent communication and interpersonal skills.

• Strong organization and follow-through.

• A knack for problem solving.

• Proficiency with computers and an interest in learning new applications.

• The ability to work a flexible schedule based on business needs.

We’ve got you covered…

Our employees are our most important asset, and that’s reflected in our benefits. Nordstrom offers a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement, and Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities requiring assistance or accommodation should contact the nearest Nordstrom location, which can be found at www.nordstrom.com.

Please review the Career Site FAQ’s for relevant information and guidelines related to legal notices and requirements specific to your state.

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