Retail Cashier & Sales Floor Support - Carolina Pavilion Rack

Nordstrom, Inc.; Charlotte (NC); On-site; USD 22,523 - 23,488; Part time

Benefits offered by this job

Medical/Vision insurance

Dental insurance

Paid Time Away

Merchandise Discount

Job summary

A leading retail chain in Charlotte, NC is looking for team members for Sales, Cashier, Stock, and Fulfillment departments. The role involves creating a great customer experience, organizing stockrooms, and handling transactions efficiently. Ideal candidates thrive in a fast-paced environment and possess strong communication and organizational skills. This position offers a pay range of $16.35-$17.05 hourly along with benefits including health insurance and merchandise discounts.

Qualifications

• Strong interpersonal skills are essential.
• Must demonstrate initiative and ownership.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Create a smooth fitting room experience for customers.
• Organize stockrooms and complete inventory processes.
• Motivate team members to adopt customer programs.

Skills

Effective communication

Accountability

Organizational skills

Ability to lift and carry

Job description

The ideal Nordstrom Rack team member enjoys working in a fast‑paced, high‑energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they’re looking for.

Overview

We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments.

Responsibilities – Sales & Cashier

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.
• Keep the stockrooms organized and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed.
• Work with the team to keep the sale’s floor runway‑ready through re‑merchandising and straightening throughout the day.
• Assist customers with a variety of transactions through a seamless and friendly experience.
• Demonstrate expertise in all technologies used in the store environment.
• Defuse customer situations and provide resolutions in a timely and effective manner.

Responsibilities – Stock Support & Fulfillment

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures.

Qualifications – All Roles

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast‑paced environment.
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (Stock Support or Fulfillment role).
• The ability to work a flexible schedule based on business needs.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.

Legal Notices

For Los Angeles or San Francisco applicants, Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Applications are accepted on an ongoing basis.

Pay

$16.35 - $17.05 hourly. Eligibility requirements may apply based on location, job level, classification, and length of employment.