Customer Service, Retail Sales Floor Support & Retail Stock - The Summit Rack

Nordstrom, Inc.; Birmingham (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack in Birmingham, AL is hiring team members for Sales, Cashier, Stock, and Fulfillment roles. You will help customers discover great deals in a fast-paced environment and support a smooth shopping experience.

Responsibilities include greeting customers, guiding fittings, inventory care, and operating store tech. You’ll contribute to a high-energy team focused on exemplary service and efficiency.

Qualifications

• Clear and effective communication with customers and team members.
• Ability to take ownership and be accountable for tasks.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Ability to frequently lift up to 25 pounds and occasionally 50 pounds

Responsibilities

• Greet customers and guide them to fitting rooms, then return items to floor.
• Motivate others and promote Nordstrom Rewards initiatives.
• Keep stockrooms organized and complete inventory processes with accurate ticketing.
• Maintain runway-ready sales floors through re-merchandising and straightening.
• Assist customers with transactions in a seamless, friendly manner.
• Demonstrate proficiency with all in-store technologies.
• Defuse customer issues and provide timely resolutions.

Skills

Clear communication

Accountability

Organizational skills

Lifting ability

Job description

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments.

A Day In The Life For Sales And Cashier

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day
• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide resolutions in a timely and effective manner

You own this if you have…

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
• The ability to work a flexible schedule based on business need

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$15.90 - $16.50 Hourly

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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