Retail Cashier - Full Time

Workstream; New Albany (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Holmes Ace Hardware in New Albany is looking for an outgoing Cashier to provide excellent customer service and assist shoppers in a fast-paced store. You'll be responsible for managing transactions, greeting customers, and maintaining a clean checkout area.

Prior cashier or customer service experience is a plus, but comprehensive training will be provided. Join us to make a difference in the community while building your skills!

Qualifications

• Cashier experience preferred.
• Customer service experience preferred.
• Ability to communicate effectively.

Responsibilities

• Greet customers and assist them in finding products.
• Ensure checkout lines are clear and customers are served quickly.
• Maintain cleanliness of front-end areas.

Skills

Customer service skills

Outgoing demeanor

Ability to lift 25-30 lbs

Education

High School or GED equivalent

Job description

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At Holmes Ace Hardware, we’re independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Holmes Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Work/life balance

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule four weeks in advance, working with you so you can plan.

Learn and grow with us

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect

• You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• You’ll be on your feet for most of your shift.
• You must lift 25 to 30 lbs.

General Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties & Responsibilities

• Project a positive representation.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.

Front End Appearance and Upkeep

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Education / Training

High School or GED equivalent.

Experience

Cashier experience preferred. Customer service experience preferred.