Retail Cashier- Drugstore

Wynn Resorts; Everett (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Retail Cashier to join their team. The successful candidate will be responsible for providing excellent customer service, managing cash transactions, and maintaining a welcoming retail environment. This role requires strong communication skills and the ability to work in a fast-paced setting. Join us to enhance guest experiences and contribute to our team's success.

Qualifications

• Must be 21 or older and obtain a license from the Massachusetts Gaming Commission.
• Experience in luxury resort or retail is a plus.

Responsibilities

• Greet customers and conduct cash register transactions.
• Maintain a clean environment and assist guests.
• Facilitate retail sales and handle cash transactions.

Skills

Customer Service

Communication

Basic Computer Skills

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Join to apply for the Retail Cashier- Drugstore role at Wynn Resorts

Company Description

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues, and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art, and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Job Description

The Encore Boston Harbor Retail Cashier - Retail will be responsible for ongoing coordination within the Retail Department. Responsibilities include greeting customers, conducting cash register transactions, gift wrapping, maintaining a clean environment, and assisting guests with their needs. This involves maintaining processes, scheduling, supporting team members, and maximizing departmental success while ensuring excellent guest and team member experience.

Job Responsibilities

• Implement and uphold Encore Boston Harbor’s core values and standards.
• Participate in departmental goals, policies, and procedures; monitor effectiveness and suggest improvements.
• Contribute to departmental performance, maintain policies and procedures, and ensure accurate reporting.
• Enforce internal policies, laws, rules, and regulations property-wide.
• Deliver high levels of service and satisfaction across the property.
• Support company communication and best practices.
• Stay informed of departmental developments.
• Manage multiple priorities and meet deadlines in high-pressure situations.
• Facilitate retail sales and assist customers.
• Operate cash register and handle cash transactions.
• Maintain merchandise and customer areas.
• Respond to customer inquiries and requests.
• Follow procedures for gift-wrapping and merchandising.
• Assist other departments as needed for hotel guests.
• Prioritize safety and adhere to safety standards.
• Engage in ongoing education and training.
• Perform other duties as assigned and support other outlets as needed.

Qualifications

Job Requirements

Must be able to perform all responsibilities satisfactorily. Reasonable accommodations may be made for disabilities.

Age, Gaming, and Certifications

Must be 21 or older and obtain/maintain registration or a license from the Massachusetts Gaming Commission.

Education and Experience

High school diploma or equivalent required; bachelor’s degree or related experience preferred. Basic computer skills and knowledge of Microsoft Office required. Experience in luxury resort or retail is a plus.

Language Skills

Ability to read, interpret documents, respond to inquiries, and communicate effectively in English; second language is a plus.

Mathematical Skills & Reasoning

Ability to perform basic calculations and interpret reports.

Physical Demands

Requires talking, hearing, standing, walking, sitting, handling objects, and occasional lifting of up to 30 pounds. Vision abilities include close, distance, color, peripheral, and depth perception.

Work Environment

• Moderate to loud noise levels; interaction with guests and staff.
• Varying schedules based on business needs.

Additional Information

Wynn Resorts is an equal opportunity employer committed to diversity and inclusion. Discrimination based on disability, veteran status, or other protected categories is prohibited.