Retail Cashier & Customer Service Pro — Benefits

Miner's Ace Hardware; Goleta (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Training

Opportunities for advancement

Generous employee discount

Kudos program

Job summary

Miner's Ace Hardware in Goleta, CA is seeking a friendly Cashier to provide outstanding customer service and assist with POS transactions. You will greet customers, handle registers, and maintain accurate cash at the point of sale in a fast-paced retail environment.

The role requires a positive attitude, reliability, and flexibility to work evenings, weekends, and holidays. Training and opportunities for advancement are provided, with an emphasis on teamwork and customer satisfaction.

Qualifications

• Ability to report to all scheduled shifts on time and ready to work.
• Willingness to learn.
• Positive attitude and ability to work well with the team.
• Basic math skills for operating a register.
• Ability and willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
• Ability to communicate orally and in writing.

Responsibilities

• Ensure each customer receives outstanding service which follows the S.A.L.E.S. process and by mystery shop standards.
• Greet customers as they enter the store.
• Give 100% attention to the customer you are serving and always thank each customer for their business.
• Regular and timely attendance is an essential function of every position.
• Answer phone calls with proper greeting.
• Tactfully, professionally and pleasantly deal with customers.
• Maintain awareness of all promotions and advertisements.
• Accurately and efficiently ring on registers and maintain all cash at registers.
• Must scan every item at the point of sale 100% of the time no exceptions.
• Maintain orderly appearance of register area and supplies stocked.
• Call for backup cashiers when needed.
• Solicit customers to open an Ace Rewards card.
• Issuing receipts, refunds, credits or change due to customers by following policy and procedures.
• Responsive of safety issues.
• Conscious of shoplifting activity.
• Take returns to appropriate departments before each shift is over.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits. Process sales or other transactions.

Skills

Customer service

Cash handling

Register operation

Communication

Tools

Point of Sale (POS) terminals

Cash registers

Job description

Miner's Ace Hardware in Goleta, CA is seeking a friendly Cashier to provide outstanding customer service and assist with POS transactions. You will greet customers, handle registers, and maintain accurate cash at the point of sale in a fast-paced retail environment.

The role requires a positive attitude, reliability, and flexibility to work evenings, weekends, and holidays. Training and opportunities for advancement are provided, with an emphasis on teamwork and customer satisfaction.