Retail Cashier — Customer Experience Champion

The TJX Companies, Inc.; Chesapeake (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Job summary

TJ Maxx in Chesapeake, VA is seeking a Customer Experience Associate to deliver a high-quality shopping experience. You will engage with customers, ensure store standards, and support operations across areas as needed.

The role emphasizes customer service, communication, teamwork, and adherence to policies. Benefits include associate discounts and health coverage; starting pay is $13.75–$14.25 per hour with opportunity for growth.

Qualifications

• Excellent customer service skills.
• Flexible schedule.
• Strong communication and organizational skills.
• Attention to detail and ability to multitask.
• Able to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Maintain a clean, organized store environment and adhere to standards.
• Ring up purchases and process returns according to procedures.
• Promote credit and loyalty programs.
• Support merchandising and store recovery throughout the day.
• Participate in safety and loss prevention efforts.
• Follow labor laws and company policies.
• Assist in other store areas as needed.

Skills

Excellent customer service skills

Flexible schedule

Strong communication skills

Organizational skills

Attention to detail

Multi-tasking

Able to lift heavy objects

Retail experience

Job description

TJ Maxx in Chesapeake, VA is seeking a Customer Experience Associate to deliver a high-quality shopping experience. You will engage with customers, ensure store standards, and support operations across areas as needed.

The role emphasizes customer service, communication, teamwork, and adherence to policies. Benefits include associate discounts and health coverage; starting pay is $13.75–$14.25 per hour with opportunity for growth.