Retail Cashier: Customer Experience Champion

DICK'S Sporting Goods, Inc.; Austin (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

DICK'S Sporting Goods, Inc. in Austin is seeking a Cashier to deliver a quick, friendly checkout experience and assist customers with product information and loyalty program sign-ups. You will handle sales and returns and help maintain high brand and front-end standards.

The role emphasizes greeting customers, processing transactions, promoting loyalty programs, and supporting store operations while upholding safety policies. A welcoming, inclusive environment is part of the team culture.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Retail experience

Customer focus

Teamwork

Job description

DICK'S Sporting Goods, Inc. in Austin is seeking a Cashier to deliver a quick, friendly checkout experience and assist customers with product information and loyalty program sign-ups. You will handle sales and returns and help maintain high brand and front-end standards.

The role emphasizes greeting customers, processing transactions, promoting loyalty programs, and supporting store operations while upholding safety policies. A welcoming, inclusive environment is part of the team culture.