Retail Cashier and Customer Service (34-40hrs/wk)

IKEA; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Cashier and Customer Service representative in Philadelphia. This full-time position involves providing excellent customer service, maintaining checkouts, and addressing customer needs effectively. Candidates should have prior sales experience and a high school diploma, bringing enthusiasm for customer interactions. Join a diverse team that aims to ensure a joyful shopping experience.

Benefits

Generous paid time off

Retirement and bonus plans

Paid parental leave (up to 16 weeks)

Education assistance and learning programs

Telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Provide an efficient checkout experience.
• Resolve customer concerns independently.
• Build customer loyalty during shopping experience.

Skills

Customer Service

Sales

Education

High School Diploma or equivalent

Job description

Retail Cashier and Customer Service (34-40hrs/wk)

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Retail Cashier and Customer Service (34-40hrs/wk)

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WHY WE WILL LOVE YOU
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY
• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!


JOB TYPE – Permanent, Full-Time
BENEFITS ELIGIBLE? Yes
HOURS – 34-40 hours/wk.
Shift: Retail Environment, must be able to work nights & weekends.

The hourly pay rate for this position is $17.15.


At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rxplans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY

* Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
* Provides an efficient and accurate checkout experience in various areas of the store
* Offers additional products and services such as home delivery, credit card, and IKEA Family card
* Resolves customer concerns independently to meet their unique needs and expectations
* Provides friendly, safe, and efficient car loading and unloading services

The starting rate/salary for this position is 17.15 USD

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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