Retail Cashier and Customer Service (34-40hrs/wk)

IKEA USA; Conshohocken (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

IKEA USA is seeking a Customer Relations Associate to enhance customer experiences at checkout and resolve concerns. This full-time role requires 1 year of sales or customer service experience and offers an hourly rate of $17.15 plus various benefits, including generous paid time off and educational assistance.

Benefits

Generous paid time off

Paid parental leave (up to 16 weeks)

Co-worker discount and meal deal

Education assistance and learning programs

Pet insurance program

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Ensure positive experiences during the checkout process.
• Resolve customer concerns and provide friendly support.
• Offer home delivery and credit card services.

Skills

Sales Experience

Customer Service

Education

High School Diploma

Job description

Why we will love you

• 1 year sales or customer service experience preferred• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience• Provides an efficient and accurate checkout experience in various areas of the store• Offers additional products and services such as home delivery, credit card, and IKEA Family card• Resolves customer concerns independently to meet their unique needs and expectations• Provides friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred• High School Diploma or equivalent

Apply now!

JOB TYPE – Permanent, Full-TimeBENEFITS ELIGIBLE? YesHOURS – 34-40 hours/wk.Shift: Retail Environment, must be able to work nights & weekends.The hourly pay rate for this position is $17.15.At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!Generous paid time off, holiday and sick timeWiselyPay – get earned wages up to two days earlyPaid parental leave (up to 16 weeks)KinderCare tuition discount Retirement and bonus plansCo-worker discount, meal deal, and referral bonusPet insurance programEducation assistance and learning programsSafety shoe reimbursement24/7 telehealth visitsDental and vision plansMedical and Rxplans (must work min. 20 hrs/wk)A fun and inclusive work environmentThank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role