Retail Cashier and Customer Service (20-34hrs/wk)

IKEA USA; Philadelphia (Philadelphia County); On-site; Part time

Job summary

Join a leading retail company as a part-time team member in Philadelphia. You'll enhance customer loyalty by ensuring a positive shopping experience, handling checkout processes, and addressing customer needs. With flexible hours and a supportive team, this role offers a rewarding environment to grow and contribute to customer satisfaction.

Benefits

Generous paid time off

Paid parental leave

Retirement and bonus plans

Co-worker discount

Education assistance

Telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.

Responsibilities

• Ensure customers have a positive final touchpoint during shopping.
• Provide efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Education

High School Diploma

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback, and make things right! Our modus operandi is to connect with people by listening to their personal needs and creating genuine interactions. We’re a group of passionate people who truly care about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE – Permanent, Part-Time
BENEFITS ELIGIBLE? Yes
HOURS – 20 - 34 hours/wk.
Shift: Retail Environment, must be able to work nights & weekends.
The hourly pay rate for this position is $17.15.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer our eligible, regular co-workers (part-time and full-time) a comprehensive menu of benefits and perks to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment