Retail Cashier and Customer Service (12-19hrs/wk)

IKEA USA; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company in the retail sector as a part-time customer relations associate. You'll enhance customer experiences by providing efficient service and support. This role focuses on building loyalty through genuine interactions and ensuring a positive shopping experience for all visitors. With a commitment to teamwork, you'll work in a diverse environment that values customer feedback and satisfaction.

Benefits

Generous paid time off

Paid parental leave

Education assistance

Pet insurance

Co-worker discount

Meal deal

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Qualifications

• 1 year sales or customer service experience preferred.

Responsibilities

• Ensure customers have a positive final touchpoint.
• Provide an efficient checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Education

High School Diploma

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We are a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We are passionate about people!

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

Job Type: Permanent, Part-Time
Hours: 12-19 hours/week
Shift: Retail environment; must be able to work nights & weekends
Pay rate: $17.15/hour
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a full menu of benefits and perks to help everyone maintain work-life balance, stay well, and plan for their future, including:
• Generous paid time off, holidays, and sick leave
• WiselyPay – earn wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (for those working at least 20 hrs/week)
• A fun and inclusive work environment

Thank you for your interest in this role. Please note that this is a Sensitive Position. The successful candidate will be required to complete a background check and drug test as a condition of employment.