Retail Cashier and Customer Service (12-19hrs/wk)

IKEA USA; Atlanta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated part-time team member to enhance customer experiences. This role involves building loyalty through positive interactions and efficient service during the checkout process. With a focus on customer satisfaction, you will help resolve concerns and provide additional services, ensuring every visitor leaves happy. Join a diverse team that values genuine connections and a joyful shopping experience. Enjoy a supportive work environment with generous benefits and perks that promote work-life balance.

Benefits

Generous paid time off

WiselyPay

Paid parental leave

Tuition discount

Retirement and bonus plans

Co-worker discount

Pet insurance program

Education assistance

Safety shoe reimbursement

24/7 telehealth visits

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Build loyalty by ensuring customers have a positive shopping experience.
• Provide efficient and accurate checkout services in the store.

Skills

Sales Experience

Customer Service Experience

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We are a diverse team working together to ensure a positive and joyful experience for all IKEA visitors and customers: setting up services, gathering feedback, and making things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We are passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE – Permanent, Part-Time
BENEFITS ELIGIBLE? Limited
HOURS – 12-19 hours/wk. Shift: Retail environment, must be able to work nights & weekends.
The hourly pay rate for this position is $18.15/hr.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a full menu of benefits and perks to help everyone maintain work-life balance, be well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment