Retail Cashier and Customer Service (12-19 Hours/week)

IKEA; Norfolk (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

IKEA is seeking a Retail Cashier and Customer Service representative in Norfolk, VA, to provide an exceptional shopping experience. This part-time role requires strong customer service and sales skills, along with a high school diploma or equivalent. You'll be responsible for managing checkout processes and engaging with customers in a positive, friendly manner.

Benefits

Generous paid time off, holiday and sick time

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

Co-worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance and learning programs

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Build loyalty by ensuring customers have a positive experience.
• Provide an efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales

Education

High School Diploma or equivalent

Job description

Retail Cashier and Customer Service (12-19 Hours/week)

Retail Cashier and Customer Service (12-19 Hours/week)

2 weeks ago Be among the first 25 applicants

WHY WE WILL LOVE YOU
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY
• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provides an efficient and accurate checkout experience in various areas of the store
• Offers additional products and services such as home delivery, credit card, and IKEA Family card
• Resolves customer concerns independently to meet their unique needs and expectations
• Provides friendly, safe, and efficient car loading and unloading services

TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!


JOB TYPE: Permanent, Part time
BENEFITS ELIGIBLE: Yes
HOURS: Hourly role. 12-19 Hours./week

Open availability on weekends
Available to close on Wednesdays and Thursdays

The pay rate for this role is $17.15/hr

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY

* Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
* Provides an efficient and accurate checkout experience in various areas of the store
* Offers additional products and services such as home delivery, credit card, and IKEA Family card
* Resolves customer concerns independently to meet their unique needs and expectations
* Provides friendly, safe, and efficient car loading and unloading services

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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