Retail Cashier

DICK'S SPORTING GOODS; Knoxville (TN); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a forward-thinking company that transforms retail into an inspiring experience for athletes. As a Cashier, you will create exceptional shopping experiences by engaging with customers and providing knowledgeable support. Your role is crucial in promoting company programs and ensuring a welcoming environment for all. This dynamic position offers the chance to be part of a dedicated team that values accountability, collaboration, and customer focus. If you're passionate about sports and community, this is the perfect opportunity to make a difference.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to lift items up to 35 lbs occasionally.

Responsibilities

• Provide excellent customer experiences through proactive engagement.
• Process sales transactions and returns efficiently.
• Promote company programs and maintain confidentiality.

Skills

Customer Service

Sales Transactions

Product Knowledge

Team Collaboration

Education

High School Diploma

Job description

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Process customer sales transactions and returns in accordance with established Front-End procedures.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.