Retail Cashier

Golf Galaxy; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods in Indianapolis is seeking a Front-End Cashier to provide an exceptional shopping experience. You will greet customers, answer questions, and efficiently process sales transactions and returns at the POS.

The role requires product knowledge, a customer-focused mindset, and adherence to company standards for safety and loss prevention, while fostering an inclusive store environment. Team collaboration is essential to daily operations.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. occasionally.
• Ability to work extended periods standing or walking.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Greet customers and proactively assist to understand their needs.
• Process sales transactions and returns according to Front-End procedures.
• Promote company programs and enrollment where applicable.
• Adhere to safety, loss prevention, and standard operating procedures.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Skills

Retail experience

Cashier skills

Customer-focused

Team player

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).