Retail Cashier

DICK'S SPORTING GOODS; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking enthusiastic cashiers who are passionate about providing exceptional customer service. In this role, you will create an outstanding shopping experience by engaging with customers, processing transactions, and promoting loyalty programs. The company values teamwork and inclusivity, ensuring that both teammates and customers feel welcome and respected. If you are ready to take the next step in your career and make a difference in the lives of golfers, this position offers a fantastic opportunity to grow within a supportive environment.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to lift items up to 35 lbs occasionally.

Responsibilities

• Provide excellent customer experiences and support shopping.
• Process sales transactions and promote company programs.

Skills

Customer Service

Cash Handling

Retail Sales

Product Knowledge

Education

High School Diploma or equivalent

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Process customer sales transactions and returns in accordance with established Front-End procedures.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).