Retail Cashier

Dick's Sporting Goods; Charlottesville (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Dick's Sporting Goods in Charlottesville, VA is looking for a Cashier who will provide an exceptional shopping experience. You'll greet customers, process transactions, and promote loyalty programs.

Ideal candidates should be customer-oriented with prior experience in retail or cashier roles. Responsibilities include adhering to safety policies and creating an inclusive environment. Physical requirements include the ability to stand for extended periods and lift items up to 35 lbs.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift items up to 35 lbs occasionally.
• Ability to work extended periods of time standing or walking.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Greet and proactively approach customers to support shopping experiences.
• Process customer sales transactions and returns.
• Promote company programs like loyalty participation and warranty sales.
• Adhere to policies related to safety and loss prevention.
• Create an inclusive store environment for teammates and customers.
• Support the team across the store and perform tasks as assigned.

Skills

Customer-Focus

Ensures Accountability

Collaborative

Instills Trust

Action-Oriented

Job description

OVERVIEW

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).