Retail Card Marketing Analytics - Business Insights Specialist

TD Bank; Wilmington (DE); On-site; USD 86,000 - 140,000; Full time

Job summary

Une entreprise financière de premier plan recherche un spécialiste des insights commerciaux passionné par l'analyse des données. Dans ce rôle, vous serez responsable de l'interprétation de problèmes commerciaux complexes et de la génération d'insights multifacettes pour soutenir la croissance des affaires. Vous travaillerez en étroite collaboration avec des leaders d'entreprise pour fournir des conseils stratégiques et des analyses basées sur des données. Ce poste offre une excellente opportunité de développement professionnel et de collaboration dans un environnement dynamique. Si vous êtes prêt à relever des défis analytiques et à influencer la direction stratégique d'une institution financière majeure, cette position est faite pour vous.

Qualifications

• 7+ ans d'expérience en gestion de l'information ou en analyse statistique.
• Compétences avancées en SAS, SQL, Excel et PowerPoint requises.

Responsibilities

• Interpréter des problèmes commerciaux complexes et générer des insights.
• Collaborer avec les leaders d'entreprise pour guider la prise de décision.

Skills

Analyse de données

Compétences en communication

SAS

SQL

Python

Excel

PowerPoint

Résolution de problèmes

Education

Diplôme de premier cycle

Diplôme de deuxième cycle

Tools

Outils de visualisation de données

Logiciels d'analyse et de reporting

Job description

Work Location: Wilmington, Delaware, États-Unis d'Amérique

Hours: 40

Pay Details: $86,840 - $139,360 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: Analyses, informations et intelligence artificielle

Job Description:

The Business Insights Specialist leads on the interpretation of complex business issues, generating multifaceted insights, identifying opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. The role also provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques.

You must be work authorized in the United States without the need for employer sponsorship.

Depth & Scope:

• Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
• Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
• Scope of role may have enterprise impact
• Focus on short to medium - term issues (e.g. 6-12 months)
• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
• Oversees and/or independently performs tasks from end to end
• This level can interact with any hierarchy level up to executive leaders and external vendors

Education & Experience:

• Undergraduate degree or specialization in one of the fields below,
• 7 + years of relevant experience from a Information Management, statistical, mathematical, scientific or financial background
• or Graduate Degree and 5+ years relevant experience
• Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packages
• Advanced knowledge of programming languages (i.e. SAS/SQL/ R, Visual Basic, Python)
• Ability to navigate multiple platforms and different data environments
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Excellent written and verbal communications skills

Preferred Qualifications:

• Experience in credit card analytics and marketing data for (retail/partnership) cards
• Comfortable hand-on working with SAS and SQL
• Ability to drive analytics and storytelling to influence stakeholders
• Experience in investigating data issues and identifying unknown sources of data elements

Customer Accountabilities:

• Works closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterprise
• Formulates relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics
• Leads on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs
• Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience
• Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business
• Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate
• Serves as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendations
• Escalates data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolution
• Provides day-to-day support and delivery of analytics
• Builds insights solutions end to end (from initial demand to results/recommendation presentation) ranging in complexity

Employee/Team Accountabilities:

• Acts as an analytics & insights working lead/resource to others. Work closely with senior leadership on significant projects.
• Provides thought leadership and/or industry knowledge for own area of expertise
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/points of interest
• Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency
• Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.