RETAIL CANDIDATE POOLS - FUTURE ROLES

Specialized Bicycle Components; Morgan Hill (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Specialized Bicycle Components is seeking passionate individuals to act as Service Technicians or Cycling Specialists. Located in Morgan Hill, California, candidates will be frontline representatives for the brand, working directly with riders to enhance satisfaction by providing exceptional service and identifying goods and services. This role encourages collaboration with local riders and staff, promoting a strong community connection within the cycling industry. Join us in making bicycles a platform for a better life.

Responsibilities

• Act as the frontline representative for the brand to riders.
• Provide exceptional rider service to enhance satisfaction.
• Work collaboratively with staff and local riders as a mentor.

Job description

Job Overview

Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions throughout their careers. We value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. No matter where you begin with the company, you get to decide where you want to go whether it’s marketing, finance, product development, sales, or an international assignment. Join us in making the world a better place through the power of bicycles and build your dream career at the same time!

Responsibilities

Front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in-store brand experiences. Work directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Work collaboratively and hands‑on with staff and local riders as a host, mentor, brand advocate, and technical service ace. Provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

Key Details

• Typical Titles: Service Technician, Cycling Specialist
• Location: Nationwide