Retail Brand Experience Lead

Stronghouse; Taunton (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Stronghouse in Taunton, MA is seeking a Retail Event Marketer to generate high-quality leads and build brand awareness through direct customer engagement at events, outreach, and big-box retail locations.

The role requires an energetic, outgoing individual who excels at face-to-face interaction and can meet lead targets while coordinating with the Territory Field Marketing Manager to ensure consistent messaging and compliant operations.

Qualifications

• Experience in retail, events, customer service, or lead generation preferred.
• Strong communication and interpersonal skills.
• Outgoing personality and confidence engaging customers.
• Self-motivated and goal-driven.
• Ability to stand for extended periods.
• Availability to work evenings and weekdays/weekends.
• Smartphone required.

Responsibilities

• Engage customers to generate and qualify leads.
• Initiate conversations to build interest and brand awareness.
• Capture accurate customer information and set appointments.
• Represent the brand at retail stores and events.
• Set up and maintain booths and in-store displays.
• Maintain a professional, branded presence.
• Act as a brand ambassador delivering clear messaging.
• Provide excellent customer experiences.
• Accurately document leads and track daily performance.
• Follow processes, procedures, and company compliance standards.
• Effectively communicate with the Field Marketing Manager.
• Adhere to assigned schedules, maintain punctuality, and meet all location requirements.

Skills

Retail experience

Lead generation

Customer service

Communication

Interpersonal skills

Tools

Smartphone

Job description

Stronghouse in Taunton, MA is seeking a Retail Event Marketer to generate high-quality leads and build brand awareness through direct customer engagement at events, outreach, and big-box retail locations.

The role requires an energetic, outgoing individual who excels at face-to-face interaction and can meet lead targets while coordinating with the Territory Field Marketing Manager to ensure consistent messaging and compliant operations.