Retail Brand Ambassador - Mink Rugs, Kenwood Furniture - Full Time

Macy’s; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Macy’s is seeking a Brand Ambassador in Cincinnati, OH, to provide exceptional customer experiences and drive sales. This role requires strong communication skills and a minimum of 1 year retail experience. The Brand Ambassador will also execute events and build customer relationships to enhance sales performance.

Benefits

401k

Medical, vision, and dental insurance options

PTO accruals

Performance-based incentives/bonuses

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Excellent written and verbal communication skills.
• Proficient in basic math functions.

Responsibilities

• Provide exceptional customer experience by prioritizing customers.
• Execute vendor-sponsored events to boost sales.
• Build brand-specific clientele to enhance local marketing.

Skills

Communication

Customer Relationship Building

Time Management

Sales Skills

Education

High School Diploma or equivalent

Job description

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Serve as a liaison between designated vendors and STM My Stylist (where applicable) and their Customer Experience Manager.
• Place new receipts on the sales floor and insure floor replenishment by size is occurring.
• Ensure sales floor is properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Proficient in POS, including Search and Send, and My Client.
• Regular, dependable attendance and punctuality.
• Perform other duties as assigned.

Qualifications and Competencies Education Requirements Min / Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent required Years of Experience Min / Preferred Years of Experience Comments Minimum 1 Minimum 1 year previous selling or retail experience required Competencies

• High School Diploma or equivalent required.
• Minimum 1 year previous selling or retail experience required.
• Excellent written and verbal communication skills.
• Ability to effectively communicate and present information to customers, peers, and all levels of management.
• Basic math functions such as addition, subtraction, multiplication, division, and calculating percentages.
• Self-starter, able to work independently and as part of a team, and must have excellent time management skills.
• Demonstrate an energetic and positive attitude.
• Possess vision and creativity.
• Must be comfortable with the use of computers, mobile devices, and frequent use of RF equipment.
• Demonstrate ability to build relationships and convert customers into clients.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and / or holidays, based on department and store / company needs.

Essential Physical Requirements

• This position involves constant moving and standing.
• Involves standing for at least two consecutive hours.
• Involves lifting at least 30 lbs.
• May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
• May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.

STORES00

This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

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Brand Ambassador • Cincinnati, OH, United States